5.1 General Products purchased on Levoosh.co.ilare delivered to the shipping address you provided during the order process. The times indicated are average times and correspond to the processing time and delivery. In case of items delivered on different dates because of their availability, delivery time is based on the longer period. Levoosh.co.il however, reserves the right to split deliveries. The participation fee for processing and shipping will be charged for one shipment. Levoosh.co.ilwill not be held responsible for consequences due to delayed delivery. In case of delay, an email will be sent. If paying by credit card the times indicated are average times and correspond to the processing time and delivery. When paying by check the order will be processed upon receipt of check. Accordingly, the time limits applicable in this case are those to check the reception day and can be modified from those listed on the day of placing the order. When paying by bank transfer the order will be processed upon receipt of the transfer. Accordingly, the time limits applicable in this case are those at the transfer reception day and can be modified from those listed on the day of order placement.
5.2 - Delivery Problems: You must notify the carrier and Levoosh.co.ilall reserves on the delivered product (eg: damaged package already opened...) within 3 days of receipt of the product.
5.3 - Product conformity: we pledge to you refund or exchange products that do not match your order. In this case we thank you kindly make a detailed statement in writing with the picture has supported and send us the products. Levoosh.co.ilwill exchange or refund of the product. The request must be made within fifteen working days of delivery. Any claim made after this deadline will not be accepted. Products must be returned in the condition in which you received them with all items delivered (accessories, packaging, manuals...). The shipping costs will be reimbursed based on the rate charged. In any case you will get from the legal guarantee in particular those relating to warranty against hidden defects. The provisions of this article do not prevent you from enjoying the right of withdrawal provided for in Article 8.
In accordance with European and national regulations, the Customer has a right of withdrawal of seven (7) business days to any distance contract. This period starts from the date of the order by the Customer on the Site. Customer wishing to withdraw must send, before the end of this period of seven (7) days, or an email to customer service (contact@Levoosh.co.il), a letter addressed to customer service, including contact details listed under Article 10 hereof, the postmark authentic. In the case of a withdrawal by email, the withdrawal will be considered only after the receipt by the Customer of an email confirming the registration of his application for cancellation of order. In the event that the Customer has taken delivery of the products during the withdrawal period, it will return to Levoosh.co.ilunder the conditions described in Article 8 of these for his request to cancel order is finally validated, and for it to make the refund of the product, the shipping costs are dependent.